FAQs

What CPR Class do I need?

If you are working in a healthcare environment, whether a healthcare professional or not, you most likely need the Basic Life Support (BLS) provider class. This can be completed as a classroom-based or blended class

If you are taking CPR for general knowledge purposes, you most likely need the Heartsaver CPR/AED course. This course provides the basics of performing CPR and using an AED, but does not cover some of the healthcare environment specifics of the BLS class.

I have finished my class, how do I get my card?

All AHA course completion cards are in an eCard format. These can be claimed and accessed at any time by going to https://heart.org/cpr/mycards. Once on the eCards screen, simply enter your name and email address you used when signing in at class and follow the prompts. If your name or email address is incorrect or changes (such as due to marital status changes), you can click “Edit Card” on the eCards screen and submit a request for edit.

What type of certification do I receive?

We our proud to offer classes by the American Heart Association.

Can you come to my location an hold a class?

We travel to many different locations offering CPR classes please contact us for our group rates.

Terms and Conditions for Class Registration

Refund Policy: Written cancellations will result in an administrative fee of $15 for Heartsaver courses; $10 for Skills Sessions; $25 for BLS or advanced level provider courses; $50 for instructor courses. Cancellations within 7 days of the course date are not eligible for a refund.

Rescheduling Policy: Any requests to reschedule must be made by email; phone calls will not be accepted for rescheduling. You will be charged an administrative fee of $10 for BLS provider courses; $10 for Skills Sessions; $25.00 for advance level provider courses; $50.00 for instructor course. You have 45 days from the original course date for a one-time reschedule of your class. If you do not successfully complete the one-time rescheduled course, it will be treated as a new registration and you will be required to pay for a new class.

No Show: There is NO Refund for no-shows. Student will have to register and pay for a new class.

E-books/Keycodes: E-book and keycode purchases are non-refundable.

FAQs

What CPR Class do I need?

I have finished my class, how do I get my card?

What type of certification do I receive?

Can you come to my location an hold a class?

Terms and Conditions for Class Registration

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